Verizon/Yahoo Small Business Account Management

Title: Account Manager: E-Commerce Management & Development

Location: Hillsboro, OR

Start Date: February 2018

End Date: December 2020

Duties:

• Consistently recognized as “Top Performer” earning promotions to roles with increasing scopes of responsibility through natural leadership skills and the unmatched ability to deliver client service standards in alignment with company objectives and sales goals.

• Onboarding of new merchants to the Yahoo Small Business platform.

• Built and nurtured sustained and loyal client relationships with more than 150 of the largest accounts on the

  Yahoo Small Business platform.

• Researched industry trends, analyzed market conditions, and assessed competitor advantages to orchestrate new approaches to prospecting for new clients.

• Performed deep dive analytics into web data and site design to optimize Search Engine Optimization and consumer engagement to improve site rank, grow clientele, and achieve exponential revenue.

• Partnered with cross-functional teams to spearhead initiatives to roll out new products and make changes based on data-driven insight.